How We Work
Our Process
There are 2 avenues you can choose from to get a website constructed. 1) Do It Yourself (DIY); 2) Have a Professional Build one for you. Because the economy has been so tough for businesses, many business owners are leaning towards DIY because they think they will save money. The truth is they will likely be spending more money in the long run because DIY sites are usually not designed to be engine friendly. They are cookie cutter tools that a business owner can choose from a template, which many others have chosen and then pick options to add functionality to their site. Most business owners do not have the knowledge for building a website or understanding of all that goes into the online marketing process with regard to search engines and other online marketing like social network marketing such as Facebook, Twitter, Pinterest, LinkedIn, Google + and so on.
Quantum decided to come up with a way to help the small and mid-sized business owner to not only save money, but have a custom solution with a very low monthly cost which included not only the building of the site, but ongoing maintenance for the site to keep it healthy and in good shape, content changes to pages and/or product content changes if they had an online store as well as online marketing solutions. Through the 2 decades we've been in business we've strived to keep costs below the retail market and come up with very creative ideas for business owners.
We don't believe in DIY except in the case of Custom Web Development (where we build and create special functionality for a website) and the Customer manages the content afterwards at their request. In this case we set up an interface for the customer to manage content on their site anytime they wish with great ease.
We are firm believers in Having a Professional Build a website for you and not because this is how we make money, but because this is the very best way to spend your money and get results that make a difference. We developed our FREE CUSTOM DESIGNED WEBSITE OFFER. Anyone can take advantage of this offer. Essentially what this offer provides is a way to build either a small or large website, custom designed, NO TEMPLATES, with no large money expended and an array of services that allow you to concentrate on what you do best - RUN YOUR BUSINESS!
With this Offer, you pay only a monthly service fee which is calculated based on the options you choose during the signup process. For example, you can choose to have a site with 5, 10 or even 25 pages. You can add an online store to this site with anywhere from 1 to 1000 products. Anything larger than these parameters and we'll simply provide you a custom quote for the Web Development.
THE PROCESS FOR OUR FREE CUSTOM DESIGNED WEBSITE OFFER:
- Pick the amount of pages you need.
- Choose whether you need an online store or not and how many products you'll require, if applicable.
- Decide whether you want us to pay for your domain name or if you want to own your own domain name.
- Pay for the first monthly service fee which will calculate after you pick the above choices.
- We will contact you within 1 business day to discuss your needs and set up a production schedule.
- Within 3 to 10 business days we will have a Design Proof ready for your review.
- Based on your suggestions, we’ll work on enhancing your site with your suggested changes.
- We offer 3 Proofs to review Design, Functionality and Content, and then a Final Pre-Launch Proof.
- PROOF 1: The Design Proof is typically completed within 3-10 working days after we have reviewed your needs and set up a production schedule.
- PROOF 2: The Functionality and Content Proof is typically completed within 3-7 working days after the Design Proof is approved by you.
- PROOF 3: Final Proof - Pre-Launch Proof is typically completed within 1-3 working days after Proof 2 is approved by you.
- Once your site is launched live we don' t leave you on your own... we stay by your site indefinitely as your Senior Developers and Support Team.
- REQUESTING CHANGES: When you need to make content changes to any page or product, simply use our HELPDESK and request your changes. Depending on the package you selected you will have anywhere from 5 to 15 opportunities to request changes during any given month FREE OF CHARGE for the LIFE OF THE SITE provided your account remains active and in good status with us.
- SEARCH ENGINE SUBMISSION: Beginning the first 7-10 working days after your site launches, we will set all your meta tags, alt tags, descriptions, sitemaps and canonical links and begin to submit your site to the major engines. The process of submitting your site to the major engines is so that your site gets listed ("indexed") on the engines. It does not guarantee any specific results or placement on any engine.
- ANALYTIC REPORTING: We will set you up with Analytic Reporting from Google so you can see each month how your site is doing. This will help you to decide if additional marketing tools are necessary. We usually recommend that clients work organically first to see how they do before considering more expensive options. Very often money can be saved this way.
- MONTHLY MAINTENANCE: We will insure your site is maintained regularly. We will insure all software is up to date, database tables are optimized, permissions are correct, no malware is on the site, firewall is not being breached, back up the site files and the database, and in general insure the site is operating properly. Regular maintenance like this is necessary to insure the site stays in good condition and is free from error.
- DISCUSS FURTHER MARKETING OPTIONS: After a few months we'll visit with you and discuss other options for marketing based on how your site is doing with just simple submission. We have all kinds of options with solutions for every type of budget.
THE PROCESS FOR CUSTOM WEB DEVELOPMENT REQUESTS:
- Fill out our online form so we can have a good understanding of your needs.
- We will contact you within 1 business day to discuss your needs and provide you a quote in a specified timeframe.
- Once you approve the quote and production begins, the above 3 Proof process is the same process we utilize for Custom Web Development sites.
- Once your site is launched live we don' t leave you on your own... we stay by your site indefinitely as your Senior Developers and Support Team.
- REQUESTING CHANGES: When you need to make content changes to any page or product, simply use our HELPDESK and request your changes. All changes will be quoted prior to us completing any changes.
- SEARCH ENGINE MARKETING: If you selected one of our packages, we will perform the services for that package within 7-30 working days from the time your site launches live depending on the package you selected.
- ANALYTIC REPORTING: We will set you up with Analytic Reporting from Google, if you selected a Search Engine Marketing package, so you can see each month how your site is doing. This will help you to decide if additional marketing tools are necessary. We usually recommend that clients work organically first to see how they do before considering more expensive options. Very often money can be saved this way.
- DISCUSS FURTHER MARKETING OPTIONS: After a few months we'll visit with you and discuss other options for marketing based on how your site is doing with just simple submission. We have all kinds of options with solutions for every type of budget.
- SUPPORT & MAINTENANCE: For Custom Developed sites, we offer very affordable monthly Support & Maintenance packages to insure your site is maintained and in good working order.
As you can see there are differences between our FREE Custom Designed Website and Custom Web Development. With the FREE package many of our services are included in your Monthly Service Fee whereas with Custom Web Development you would select certain services and we would perform the work for those accordingly. The FREE Offer allows you to get a great Custom Designed Website, with or without an online store, for one low monthly price compared to paying for development costs depending on what functionality you need on your website.
You can feel confident that we have your back and that your site is secure and visible uptime is 99.9%. Our high secure data center and 24/7/365 Tech & IT Staff insures that your website stays up. Backup services are available for any of our packages.
We are excited to work with you and help you build your business and reach your goals. With nearly 20 years in business and 78 Awards and Honors, customers have come to know Quantum as a company they can count on because we service our Customers to an extreme. We are a published Top 25 Web Developer & Designer for the last 19 years and remain a strong leader in small-business website design because of our absolute dedication to our customers and their happiness and success.