• 4 Color Process: Printing using Cyan, Magenta, Yellow and Black to produce a full color image.
  • 4/0: Full Color on one side, Blank Back
  • 4/1: Full Color on one side, Black Ink on Back
  • 4/4: Full Color on all Sides
  • AQ: Abbreviation for Aqueous Coating: A clear water based coating used to seal and protect the printed sheet. This is available in gloss, satin (gloss + matte) and matte finishes.
  • Aqueous Coating: A clear water based coating used to seal and protect the printed sheet. This is available in gloss, satin and matte finishes.
  • Artwork: All computer files including layout, images and fonts needed to produce the final printed product.
  • ASCII Text File (.TXT): ASCII text file or .TXT is a file format is commonly used by clients to store mail list data. Bindery: All options available to a product after it has completed printing. This includes cutting, folding, drilling, etc.
  • Bitmap Images: Bitmap images, or raster images, use pixels to represent images.
  • Bleed: Artwork extended 1/8" on all 4 sides to allow for cutter variance.
  • Blind embossing: An image pressed into a sheet without ink or foil.
  • Bond: Paper grade used for letterhead and forms.
  • Book: Medium weight paper used for fliers, posters and inside pages of books. Available in both coated and uncoated finishes.
  • Brightness: The brilliance, or "whiteness" of a paper. The higher the number, the brighter the sheet.
  • C: Cyan: One of four colors used in Full Color Printing. C1S: Coated One Side: Sheet is glossy on front, flat with no coating on back.
  • C2S: Coated Two Sides: Sheet is glossy on both sides
  • Caliper: The thickness of paper measured in 1/1000". CMYK: Cyan, Magenta, Yellow, and Black: The four colors used in full color printing.
  • Coated paper: Smooth finish paper with a Matte or Glossy finish. Available in Book and Cover.
  • Color Correct: To adjust the values of process colors to achieve the desired overall color.
  • Cover: Heavy weight paper used for book covers, postcards, folders, etc.
  • Coverage: Coverage is the total amount of ink per sheet side, usually given in percentages.
  • Crop: To cut off parts of a picture or image.
  • CSV: Comma separated values or tab-delimited is a text file format that contains information separated by commas or tabs. This format is commonly used to store mail list data.
  • Cure: To dry inks and coatings after printing to ensure good adhesion.
  • Deboss: Deboss means to press an image into paper so it lies below the surface.
  • Density: The degree of color in an image or photograph.
  • Crop Marks: Printed lines showing the edges for trimming.
  • Crossover: Printing across the gutter or from one page to the facing page in booklets or other multi-page documents.
  • Die: Device made out of sharp steel that is used to cut irregular shapes,or to score, foil stamp, or emboss.
  • Die Cut: To cut irregular shapes using a die.
  • Direct to Plate: The transfer of information from a file directly to the plate, producing high-quality printed pieces.
  • DPI: Dots Per Inch: Term used in describing Resolution. Suggested image resolution for best print quality
    is 300 dpi.
  • Drill: To punch holes in the printed sheet.
  • Emboss: Pressing an image into paper to create a raised image.
  • Estimate: Cost of producing a custom printing order.
  • Excel Spreadsheet (.XLS): Excel spreadsheet or .XLS is a file format commonly used by clients to store mail list data.
  • File Extensions: File extensions are three-digit codes at the end of a file name that indicate what format the file has been saved in.
  • Finished Size: Size of product after completion of all bindery options.
  • Flat Size: Size of product after printing and trimming, but before all other bindery options.
  • Foil emboss: The combination of foil stamping and embossing.
  • Foil stamping: Using a die to place an opaque metallic image on paper.
  • Four Color Printing: The process of combining four basic colors to create a printed color picture or colors composed from the basic four colors.
  • Gang Printing: The process of combining multiple print orders on one press run to minimize cost.
  • Gloss: Paper type with a shiny surface; best used with images.
  • Grain: The direction in which the paper fiber lie.
  • Grayscale: Grayscale is a strip of 256 gray values ranging from white to black.
  • Halftone: An image or other continuos tone that has been converted to dots for printing.
  • Hickey: Spots that appear in the printed image from dust or lint on blanket or plate.
  • High Res (Resolution): Images with a resolution of 300 dpi or greater.
  • Image: An Image is a computerized representation of a picture or graphic.
  • JPEG: File format used for images requiring less storage space than needed for other file formats. Please supply uncompressed for printing.
  • K: Black: One of four colors used in Full Color Printing Linen
  • Finish: Paper finish that simulates a linen cloth.
  • Low Res (Resolution): Images with a resolution less than 250 dpi.
  • M: Magenta: One of four colors used in Full Color Printing.
  • Matte: Paper type with a dull surface; best used with heavy text, and some images.
  • Micrometer: Instrument used to measure the thickness of paper.
  • Offset paper: Basic uncoated book grade of paper.
  • Offset Printing: Main printing techinique used on products offered on our site.
  • Offsetting: Images of one sheet transferring to sheet below it.
  • Opacity: The amount of show-through on a printed sheet.
  • Overprint: To print one image over another image, such as printing type over a screen background image.
  • Page: One side of a sheet.
  • Page count: Total number of pages in a book.
  • PDF: Portable Document Format is a file format developed by Adobe Systems to preserve all fonts, formatting, graphics, and colors of the native file into a universal document.
  • Perfecting press: A sheet fed printing press that prints both sides of a sheet in one pass.
  • Perforation: A line of small dotted holes for the purpose of tearing-off a part of a printed matter.
  • PMS: Pantone matching systems or PMS is a mixture of inks that will provide a specific color. This is used only on our 1/0 and 2/0 products.
  • Point: In paper, a unit of thickness equating 1/1000 inch.
  • Print Ready Files: Print-Ready files are digital artwork files that are 100% ready to print, requiring no adjustments.
  • Process Color: The process of combining four basic colors to create a printed color picture or colors composed from the basic four colors.
  • Proof: A PDF or Hard Copy showing a preview of art files submitted.
  • Quotation: Cost of producing a custom printing order.
  • Recycled Paper: Paper made entirely or in part from old paper.
  • Register Marks: Position marks on artwork to help keep printing in register.
  • RGB: Abbreviation for red, green, blue, the color mode used for viewing on monitors and screens.
  • Saddle stitch: Binding a booklet or magazine with staples in the seam where it folds.
  • Score: To pre-crease paper along a straight line so it folds more easily and accurately.
  • Self Cover: A book where all pages are made of the same stock.
  • Sheetfed Press: Press that prints sheets of paper, as compared to a web press.
  • Tab Delimited: Comma separated values or tab-delimited is a text file format that contains information separated by commas or tabs. This format is commonly used to store mail list data.
  • Testing website: Test The website
  • TIFF: Computer file format used to store images.
  • Trim marks: Printed lines showing the edges for trimming.
  • Trim size: Size of product after printing and trimming, but before all other bindery options.
  • TXT: ASCII text file or .TXT is a file format is commonly used by clients to store mail list data.
  • Uncoated Paper: Paper without clay coating applied.
  • Up: Printing multiple copies of same artwork on one sheet.
  • UV Coating: Liquid applied to a printed sheet, then bonded and cured with ultraviolet light.
  • Watermark: An image created in paper at the time of manufacture that can be seen by holding the paper up to a light.
  • Wove paper: Bond paper with a smooth finish.

 

Things to know:

Access: You must be logged in to access this area

Project Names: You will see the Names of the Projects that you have in process or are regularly requested items. These are typically named with a broad name to allow us the availability to insert all types of tasks under that project name. (For Example: Your Name - Changes ---- this Project Name will be used for any requests you may ask that would fit under the name Changes. It would have requests that would pertain to changes on a web site, changes to a proof, changes to print media etc...)

Project Tasks: If you have tasks that you have requested, you will find them under the Project Name that fits that task the best. (Example: if you requested some changes to a web site, you would look under the project named: Your Name - Changes; if you requested SEO work to be done you would look under the project named Your Name - SEO.

Permissions: You will see navigation buttons, such as NEW, EDIT etc... however if you attempt to click and you go no where, it's because you do not have permission to access that area and that link has been deactivated.

New Projects & Tasks: Only a Quantum Administrator can set up new projects and tasks. Once they have been set up they will automatically show as a Project Name or a Task listed under that Project Name.

Things you can do:

Print: Print any task
Time Tracked: View Tracked Time on the task, if applicable
Comments: Add a comment to the Task and all members associated with that project and task will be notified so that they are aware you have made a comment. The Project Manager or any Quantum Staff member associated with the task will respond to your comment accordingly. Response to comments - requests etc... from a Quantum Team member is governed by our Standard Operating Policy. 
Profile: You can edit your profile, add an avatar (we do ask that you add an avatar). To edit your profile, just click your name in the top right corner after you access one of the Project Names. You will see a menu that displays with choices.

Support and Production Hours:

Support & Production Hours: Monday to Friday, 9 am to 5 pm CST.
Support & Production Hours Response Time: Within 4 hours.
Support Emergencies: As deemed by us - The ticket will be escalated and responded to within 2 hours.
Support & Production Information: 

Provide link to so us what you are referring to (if applicable)
Domain name that we will be working on
Accurately describe what is the issue or what you would like done

Weekend Support & Production Response Time: Within 12 hours.
Weekend Support Emergencies: As deemed by us - The ticket will be escalated and responded to within 8 hours.

Testimonials

I know this isn’t a big job right now, but I have an advertising campaign in mind and you are the best of the best, period; end of story, conversation over. You are Brilliant! Thanks so very much, Pamela L. Turner

 

I received the tickets, Beto program and the beautiful brochures today! Wow! Wow! Everything is perfect! Thank you so much for all of your hard work, creativity and HUGE gulp of patience working with me on this. Some of the Board members have actually wakened up and are shouting how awesome the Website looks! Hello?? Can’t wait to flip the switch! Y’all are amazing …..!!!!!! Big hugs and kisses!!!! Janey

Cheri and I would like to thank Theresa Rizzo and Quantum for all their assistance with designing our new web site. We are very happy with our new web site and the service we have received. Don Posh