Guaranteed Quality: We make every reasonable effort to insure you're fully satisfied with every product or service we provide. We provide a customer guarantee satisfaction guarantee on all our printed products as well as a proofing process for our web and printing products that is designed to meet your every satisfaction. Our creative, award-winning design can enhance your business image. 

 

Personal Attention, Flexibility & Teamwork: We're flexible and easy to work with. We believe in going the extra mile. We focus and work as a team with you. When we work on any client project we exclusively focus our efforts on a limited number of projects at a time. Why? To ensure you are getting the commitment and dedication you deserve. 

 

We Keep Our Promises: We know every business respects the value of trust. Words are empty until backed up by action. The "Actions Speak Louder Than Words" as they say. At Quantum, we're all about "ACTION" and doing what we say when we say. Exceeding our client's expectations is what we are known for and we have accomplished that over and over. 

 

Experience & Passion Matters: We have over 50 years of combined experience as individual professionals in business and this industry. Our staff have a passion for the industry we're in. We are the first to admit that we are addicted to our careers because we work in a very exciting industry that allows us to be creative, dynamic, and professional all at the same time. Doing business does not get any better than this. 

 

Robust & Innovative Solutions: Not only do we offer inexpensive, robust solutions for managed and self managed web and e-commerce sites for business owners, but we can custom develop just about any web site functionality you may require. We have been awarded 64 awards over the last 14 years. Whether you need web, printing or marketing, Quantum provides top notch quality at the very best prices along with a timely delivery of your project.

 

 

Excellent work!!!!!!!!!!!!!

"Excellent work!!!!!!!!!!!!! Better than we had in mind! We're very impressed and glad we chose Quantum. Thanks - we really appreciate your creativity, expeditious speed, and very professional service! A. Kinnecom, FL - Best Western Hotels"... Read more

- Posted on 11 23 2012 00:31

Fabulous Job! Thank you!

"The Headliner's website is fabulous. It's original. It's joyful. It's happy and it's lots of fun. I stay on there for hours listening to the music. Quantum's service is extraordinary. They are wonderful people to deal with. Every wish and request is performed by Quantum with speed and accuracy. They are very professional. Their attitude is excellent. Our needs are always met very timely. Thank you Quantum. L. Kalish, FL - The Headliners"... Read more

- Posted on 11 23 2012 00:06

Things to know:

Access: You must be logged in to access this area

Project Names: You will see the Names of the Projects that you have in process or are regularly requested items. These are typically named with a broad name to allow us the availability to insert all types of tasks under that project name. (For Example: Your Name - Changes ---- this Project Name will be used for any requests you may ask that would fit under the name Changes. It would have requests that would pertain to changes on a web site, changes to a proof, changes to print media etc...)

Project Tasks: If you have tasks that you have requested, you will find them under the Project Name that fits that task the best. (Example: if you requested some changes to a web site, you would look under the project named: Your Name - Changes; if you requested SEO work to be done you would look under the project named Your Name - SEO.

Permissions: You will see navigation buttons, such as NEW, EDIT etc... however if you attempt to click and you go no where, it's because you do not have permission to access that area and that link has been deactivated.

New Projects & Tasks: Only a Quantum Administrator can set up new projects and tasks. Once they have been set up they will automatically show as a Project Name or a Task listed under that Project Name.

Things you can do:

Print: Print any task
Time Tracked: View Tracked Time on the task, if applicable
Comments: Add a comment to the Task and all members associated with that project and task will be notified so that they are aware you have made a comment. The Project Manager or any Quantum Staff member associated with the task will respond to your comment accordingly. Response to comments - requests etc... from a Quantum Team member is governed by our Standard Operating Policy. 
Profile: You can edit your profile, add an avatar (we do ask that you add an avatar). To edit your profile, just click your name in the top right corner after you access one of the Project Names. You will see a menu that displays with choices.

Support and Production Hours:

Support & Production Hours: Monday to Friday, 9 am to 5 pm CST.
Support & Production Hours Response Time: Within 4 hours.
Support Emergencies: As deemed by us - The ticket will be escalated and responded to within 2 hours.
Support & Production Information: 

Provide link to so us what you are referring to (if applicable)
Domain name that we will be working on
Accurately describe what is the issue or what you would like done

Weekend Support & Production Response Time: Within 12 hours.
Weekend Support Emergencies: As deemed by us - The ticket will be escalated and responded to within 8 hours.

Testimonials

I know this isn’t a big job right now, but I have an advertising campaign in mind and you are the best of the best, period; end of story, conversation over. You are Brilliant! Thanks so very much, Pamela L. Turner

 

I received the tickets, Beto program and the beautiful brochures today! Wow! Wow! Everything is perfect! Thank you so much for all of your hard work, creativity and HUGE gulp of patience working with me on this. Some of the Board members have actually wakened up and are shouting how awesome the Website looks! Hello?? Can’t wait to flip the switch! Y’all are amazing …..!!!!!! Big hugs and kisses!!!! Janey

Cheri and I would like to thank Theresa Rizzo and Quantum for all their assistance with designing our new web site. We are very happy with our new web site and the service we have received. Don Posh